Privacy Policy

At Thirsk Friends of the Lambert Hospice, we are committed to protecting your privacy and handling your personal data with care and respect. This privacy policy outlines how we collect, use, and safeguard your information when you interact with us online or offline.

1. Who We Are

We are Thirsk Friends of the Lambert Hospice, a local charitable organisation supporting the work of The Lambert Hospice.
Registered Charity Number: [Insert charity number]
Address: [Insert full postal address]
Contact: [Insert email address or phone number]

2. What Information We Collect

We may collect personal information when you:

  • Make a donation

  • Sign up for our newsletter or updates

  • Volunteer with us

  • Attend or register for an event

  • Contact us via email, phone, or our website

This information may include:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment details (for donations or purchases)

  • Any other personal information you provide

3. How We Use Your Information

We use your data to:

  • Process donations or Gift Aid

  • Keep you updated on news, events, and fundraising efforts

  • Respond to your enquiries

  • Maintain our supporter and volunteer records

  • Improve our website and services

We will only use your data where we have a legal basis to do so, such as your consent or our legitimate charitable interests.

4. How We Protect Your Data

Your information is stored securely and we take all reasonable steps to protect it. We do not sell or share your personal information with third parties for marketing purposes.

We may use trusted third-party services (e.g. payment processors or mailing systems) who are compliant with data protection regulations and only process your data on our behalf.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to your data

  • Withdraw consent or unsubscribe from communications at any time

  • Request deletion of your personal data (unless we are legally required to keep it)

To make a request, please contact us at: [Insert email address]

6. Cookies

Our website may use cookies to enhance your browsing experience and help us improve our content. You can control cookie settings through your browser.

7. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website with the date of the last update clearly shown.

Last updated: 16/07/2025