Returns & Refunds Policy
Thirsk Friends of the Lambert Hospice
We are a volunteer-run organisation raising funds to support the Lambert Hospice. Every purchase you make helps us continue this important work.
Event Tickets
All event ticket sales are final.
Unfortunately, we are unable to offer refunds for tickets unless the event is cancelled or rescheduled.
If you can no longer attend, you are welcome to pass your ticket on to a friend or family member.
Merchandise
If your item is faulty or damaged when it arrives, please contact us within 14 days of receipt for a replacement or refund.
Returns for other reasons will be accepted within 28 days of purchase, provided the item is unused, in its original packaging, and accompanied by proof of purchase.
Refunds will be processed back to your original payment method.
Donations
Donations are non-refundable.
How to Contact Us
To arrange a return or request a refund, please email thirskfriendsofthelamberthospice@gmail.com or call 07711 009330